We regularly review all of our products for currency and to take account of requests for new/revised policies.

We have just released the updated versions of our Instant HR Policies and Procedures Manual, NDIS Agencies HR Manual and NDIS Self Managers HR Manual.

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Full Updates List

Instant HR Policies and Procedures Manual – V9.7

HR Policies – New Policies

  • Nil

HR Policies – Updated Sections

  • Chapter 2 – Leave – Personal Leave (Including Sick Leave, Carer’s Leave, etc.) Updated to reflect changes based on a decision of the High Court in August 2020.
  • Chapter 2 – Parental Leave – Paid Parental Leave updated to reflect changes with the scheme.
  • Chapter 2 – Reasonable Adjustment – Renamed Disability and Reasonable Adjustment and more information provided about procedures during recruitment and for employees who become disabled during employment.
  • Chapter 2 – Travel – Included travel vaccinations as a reasonable reimbursable expense. Also included a new section on Overseas Travel.
  • Chapter 5 – Workplace Health and Safety – Added in a requirement to notify your manager if injured while travelling for work in the If you are in an accident or are injured section.
  • Chapter 5 – Working from Home – Significantly extended and links to a new HR Form Working from Home Agreement
  • Chapter 5 – Waste Management and Waste Accidents – Renamed Environment and Waste Management. Additional clauses added relating to environmental issues.
  • Chapter 5 – Pandemics – A number of updates to the policy.
  • Changed Department of Human Services to Services Australia throughout the document to reflect the name change.

Induction Manual

  • Updated Personal Leave Section to refer to National Employment Standards.

HR Forms

  • New form added: Working from Home Agreement

NDIS Support Worker Agency – V 1.3.

HR Policies – New Policies

  • Nil

HR Policies – Updated Sections

  • Chapter 1 – Recruitment and Selection – Pre-Employment Safety Screening. This section has been amended to reflect the transition to requiring NDIS Worker Screening Checks for all risk assessed roles. This section will be amended again in January 2021 to reflect the final worker screening requirements for NDIS registered providers.
  • Chapter 1 – Recruitment and Selection – New section on 100 points of Identification requirements.
  • Chapter 1 – Induction – Included reference to the need to complete the Quality, Safety and You online NDIS Worker Orientation training module.
  • Chapter 2 – Privacy of Personnel Files & Pay Records. Included the NDIS as an entity that requires files to be retained for certain time periods.
  • Chapter 2 – Leave – Personal Leave (Including Sick Leave, Carer’s Leave, etc.) Updated to reflect changes based on a decision of the High Court in August 2020.
  • Chapter 2 – Parental Leave – Paid Parental Leave updated to reflect changes with the scheme.
  • Chapter 2 – Reasonable Adjustment – Renamed Disability and Reasonable Adjustment and more information provided about procedures during recruitment and for employees who become disabled during employment.
  • Chapter 2 – Travel – Included travel vaccinations as a reasonable reimbursable expense. Also included a new section on Overseas Travel.
  • Chapter 4 – Code of Conduct – we have reflected the NDIS Code of Conduct in the content of this Code.
  • Chapter 4 – Abuse, Neglect and Exploitation – the addition of additional potential punishments as well as adding in reference to the NDIS practice standards in the section relating to investigation of allegations.
  • Chapter 5 – Workplace Health and Safety – Added in a requirement to notify your manager if injured while travelling for work in the If you are in an accident or are injured section.
  • Chapter 5 – Working from Home – Significantly extended and links to a new HR Form Working from Home Agreement
  • Chapter 5 – Waste Management and Waste Accidents – Renamed Environment and Waste Management. Additional clauses added relating to environmental issues.
  • Chapter 5 – Pandemics – A number of updates to the policy, plus additional points from WHO Disability Considerations during the COVID-19 outbreak.
  • Changed Department of Human Services to Services Australia throughout the document to reflect the name change.
  • Chapter 7 – Client Complaints. Removed this policy as it is insufficient to meet NDIS requirements.

Induction Manual

  • Updated Personal Leave Section to refer to National Employment Standards.
  • Updated Code of Conduct Section.

HR Forms

  • Position Description – Support Worker form amended to reflect the new NDIS Worker Screening check record keeping requirements.
  • Induction checklists amended to include the Quality, Safety and You online NDIS Worker Orientation training module. Also amended to include requirement to provide evidence of right to work in Australia and 100 points proof of ID.
  • Team member details form – new fields added to reflect new NDIS Worker Screening clearance record keeping requirements and 100 points proof of ID.
  • Incident report updated to reflect NDIS incident reporting requirements and expanded to also cover Safety Incident Reports.
  • New form added: Working from Home Agreement.

NDIS Self Managers Direct Employment HR Manual – V 1.5

HR Policies – New Policies

  • Pandemics

HR Policies – Updated Sections

  • Chapter 1 – Induction – Included reference to the need to complete the Quality, Safety and You online NDIS Worker Orientation training module.
  • Chapter 2 – Privacy of Personnel Files & Pay Records. Included the NDIS as an entity that requires files to be retained for certain time periods.
  • Chapter 2 – Leave – Personal Leave (Including Sick Leave, Carer’s Leave, etc.) Updated to reflect changes based on a decision of the High Court in August 2020.
  • Chapter 2 – Parental Leave – Paid Parental Leave updated to reflect changes with the scheme.
  • Chapter 2 – Reasonable Adjustment – Renamed Disability and Reasonable Adjustment and more information provided about procedures during recruitment and for employees who become disabled during employment.
  • Chapter 2 – Travel – Included travel vaccinations as a reasonable reimbursable expense. Also included a new section on Overseas Travel.
  • Chapter 4 – Code of Conduct – we have reflected the NDIS Code of Conduct in the content of this Code.
  • Chapter 5 – Workplace Health and Safety – Added in a requirement to notify your manager if injured while travelling for work in the If you are in an accident or are injured section.
  • Changed Department of Human Services to Services Australia throughout the document to reflect the name change.

Induction Manual

  • Updated Personal Leave Section to refer to National Employment Standards.
  • Updated Code of Conduct Section.

HR Forms

  • Induction checklists amended to include the Quality, Safety and You online NDIS Worker Orientation training module.
  • Incident report updated to reflect NDIS incident reporting requirements and expanded to also cover Safety Incident Reports

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Ingrid: Lead Author, Australian Employee Manual

HR Author and Lecturer with over 25 years' experience in human resources and workplace relations in Australia. Lead Author of Instant HR Policies & Procedures, NDIS Direct Employment HR Manual, and Employee Performance Reviews: Tips, Templates and Tactics.